Smart contracts, artificial intelligence and consumer protection

Fernanda Magalhães

Keywords

Smart Contracts, blockchain, consumer relations, artificial Intelligence.

Abstract

Although Smart Contracts are promising, they present some issues, such as those related to consumer relations. While some people defend that Smart Contracts could correct these relationships, others, on the other hand, point out the reduction of the protection of the more vulnerable parties, since consumers, effectively, barely interfere in the creation of the contract. In those cases, the use of Artificial Intelligence is discussed to ensure the flexibility and adaptation of the contract, providing greater legal certainty for the parties. Therefore, this work intends to discuss how the use of AI would be expressed in consumer Smart Contracts to help in the protection of the consumers.